Service and Maintenance Options

Our commitment is to make it easy for you.

Billi Service Division

We offer our customers the very best in innovation, superior performance and reliability and as stated in our Vision we “support this with a world class customer service experience.” Our Client Care Team has a large network of highly trained and accredited service staff, to provide prompt and reliable after sales service to our customers. In addition to supplying and servicing Billi units, our service team also performs filter changes and servicing on alternative products. Filter changes and service work are only completed by authorised service personnel.

Maintenance Plan Benefits

  • Reduced costs and downtime
  • Guaranteed priority service
  • Preventative maintenance ensures trouble-free operation for peace of mind
  • Only accredited service technicians will service your systems
  • Work with a single service company nationally to simplify call bookings

Maintenance Plan Options

Silver Plan – a maintenance plan covering servicing and filter replacement.
Gold Plan – a comprehensive plan covering all repairs and servicing.

See the benefits here.

If you would like to discuss your requirements, please complete the below form to request a call back, or contact us directly via telephone on 020 7456 6789 or email us on

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Service and maintenance