Support

Customer care

Our qualified team are here to help. Submit a request to arrange a service call with a Billi technician.

How can we help?

Book an engineer or log a fault for an installed Billi system.

Gold, Silver and Combi cover options.

Show site teams the day-to-day basics.

Data sheets, user guides and installation guides.

Have a quick question? Our FAQs cover the most common ones.

Find a replacement part by range or product code.

Replacement filters, CO2 cylinders and accessories from the Billi webshop.

Let Billi handle all the procurement details for you.

Can't find what you need? Contact us

If a tap is leaking or a system has broken down, call us on 020 7456 6789. Our current response time for online requests is 72 hours.