Support

Customer care

Our qualified team are here to help. Submit a request to arrange a service call with a Billi technician.

How can we help?

Book an engineer or log a fault for an installed Billi system.

Gold, Silver and Combi cover options.

Show site teams the day-to-day basics.

Data sheets, user guides and installation guides.

Have a quick question? Our FAQs cover the most common ones.

Find a replacement part by range or product code.

Replacement filters, CO2 cylinders and accessories from the Billi webshop.

Let Billi handle all the procurement details for you.

If a tap is leaking or a system has broken down, call us on 020 7456 6789. Our current response time for online requests is 72 hours.