Service & Maintenance Options

Our commitment is to make it easy for you.

Billi Service Division

We offer our customers the very best in innovation, superior performance and reliability and as stated in our Vision we “support this with a world class customer service experience.” Our Client Care Team has a large network of highly trained and accredited service staff, to provide prompt and reliable after sales service to our customers. In addition to supplying and servicing Billi units, our service team also performs filter changes and servicing on alternative products. Filter changes and service work are only completed by authorised service personnel.

Furthermore, they harnessed thermodynamic heat-exchange technology to recover waste heat energy. By harvesting the waste heat generated by the chilled water cooling cycle, they reused it to pre heat the water entering the hot water tank.

Maintenance Plan Benefits

  • Reduced costs and downtime
  • Guaranteed priority service
  • Preventative maintenance ensures trouble-free operation for peace of mind
  • Only accredited service technicians will service your systems
  • Work with a single service company nationally to simplify call bookings

Maintenance Plan Options

Silver Plan

A plan covering servicing and filter replacement

See Benefits

Gold Plan

A comprehensive plan covering repairs and servicing

See Benefits

Need help or support?

If you would like to discuss your requirements, please complete the below form to request a call back, or contact us directly via telephone on 020 7456 6789 or email us on client.care@billi-uk.com.

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