Guide to Under-Sink Water Filter Installation - Billi UK


Latest news

Guide to Under-Sink Water Filter Installation

Access to clean and tasty drinking water is an absolute necessity in any workspace. Beyond being essential to living, safely hydrating is a great way to get more energy and enjoyment out of your workday, but traditional water filters can be cumbersome and complicated, which is why we’ve prepared this guide to answer your FAQs on under-sink water filter installation.

With over three decades of innovation in water filtration, Billi has been setting industry standards for undercounter water systems since 1989. In this guide, we’ll answer questions like why under-sink filter installation is beneficial and if you need a professional to help you.

What’s the Point of Under Counter Water Filters?

Space-efficient and Aesthetically Pleasing

Unlike traditional water coolers that occupy valuable floor space, under-counter water filters are discreetly installed beneath your sink. They offer a sleek and modern design that complements your office aesthetic.

Eco-Friendly and Cost-Effective

Under-counter water filters are also an eco-friendly and cost-effective solution that provides a continuous supply of refreshing, filtered water right from your tap, so you can say goodbye to plastic water bottles and cumbersome water cooler refills.

Why Choose Billi’s Filters?

While there’s no dearth of filtration solutions out there, not all are cut out for the unique demands of larger office spaces. Our products are designed with busy business owners or building managers in mind, ensuring quick and cost-effective installation. Plus, we offer ongoing service plans carried out by a network of trained technicians across the United Kingdom. So you can be assured of consistently high performance and quality and pain-free water filter replacement.

We understand that every office is different, which is why we offer a range of products that can be tailored to your specific needs and tastes. Whether you’re a bustling enterprise or a cosy startup, our systems are designed to scale with your business, ensuring you always have the optimal filtration solution and access to instant chilled, ambient, boiled, sparkling, or a combination of these, straight from the tap.

Should You Install Filters Yourself?

While our systems are designed for quick and easy under-sink water filter installation, it’s imperative to have the installation done by a licensed tradesperson. This ensures proper installation and compliance with all regulatory requirements.

Common Installation Issues and How to Avoid Them

No Cold Water from the Tap?

All Billi units are equipped with an internal or external PLV (Pressure Limiting Dual-check Valve). If cold water isn’t flowing, debris may have blocked the PLV filter screen inlet. Always check to ensure it’s clear.

No Boiling Water After New Installation?

You might have a twisted or kinked red hose inside the benchtop mount. Disconnect it and ensure you can easily blow through the tube to check for blockages. If it still isn’t dispensing boiling water, safety mode may have been accidentally activated disabling the boiling side, or your heating element may not be working properly, contact us for support if the issue persists.

Cold Water Running by Itself?

This is normal behaviour when installing a Billi Quadra unit. The system is priming the cold tank and will stop running once the hot water tank fills.

Mixer Tap Spits Air and Lukewarm Water?

Allow 45 minutes after installation for the Quadra Plus unit to operate correctly. This enables the system to fill and heat enough water for the proper mixer tap function. Also, ensure the red light on the tap is glowing solid, indicating boiling water is ready.

Don’t Billi Quadra Systems Require Ventilation?

Our Quadra taps utilise heat exchange technology, eliminating the need for ventilation grilles. This technology harvests any heat generated by the chiller and uses it to assist in heating the hot water, making it an efficient choice for any office setting.

Investment in Your Office Well-being

A Billi under-sink filter installation is a long-term investment in the health and productivity of your office. Take the next step towards transforming your workspace and view our range or contact our customer care team for tailored advice.